Privacy Policy
Effective Date: July 5, 2025
At Collingwood Fine Cars, your privacy matters to us. This policy explains how we collect, use, and protect your personal information, including any details shared via SMS or our website.
1. What Personal Information We Collect
We may collect personal information such as:
• Full name
• Phone number
• Email address
• Vehicle information (e.g., VIN, make, model, year)
• Communication preferences
• Details provided in service inquiries or bookings
2. How We Use Personal Information
We use your personal information to:
• Communicate with you about service appointments and vehicle updates
• Send booking confirmations, reminders, and service follow-ups
• Respond to inquiries and provide support
• Improve our operations and internal record-keeping
3. Who We Share Personal Information With
We do not sell, trade, or rent your information.
Your information may only be shared with:
• Authorized service providers directly supporting our business (e.g., booking tools or software) under confidentiality agreements
• Legal or regulatory authorities, if required by law
4. SMS Communication and Consent
If you provide your phone number and opt in, we may send you SMS updates related to your vehicle or appointment.
SMS consent is not shared with third parties.
You may opt out at any time by replying STOP to any message.
5. Data Security
We take reasonable technical and administrative precautions to secure the personal information we collect and store.
6. Your Rights
At any time, you may contact us to:
• Request access to your personal information
• Correct or update your contact details
• Withdraw your consent for future communications
7. Updates to This Policy
This policy may be updated periodically.